Blog archive for December 2014

What makes a memorable restaurant experience? Recently I dined in San Francisco at a restaurant that perhaps even Lewis Carroll would have been reluctant to introduce into Alice’s wonderland. The staff was so remarkably disorganized that we delighted in trying to predict the unpredictable outcome our routine restaurant protocol generated.

Customers and staff disregarded the restaurant’s wait-to-be-seated list, much as New York pedestrians ignore red lights. 

Read More